We operate in a contact-free environment, and all payments are processed online. Simply place your photo ID on the table when required, and our collection driver will assess and record the information without having to touch it.
When I scrap my car, what should I do with my car insurance?
After your car has been collected, you can contact your insurance company and cancel your policy. If you cancel your insurance prior to collection and drive the car on a public road, you will be breaking the law.
My insurance company has requested a certificate of destruction.
No issue. When your car is scrapped, a Certificate of Destruction (COD) can be issued to you, but you must notify us after to collection.
Is it necessary to notify the DVLA when I scrap my car?
Yes – it is critical that you notify the DVLA when you scrap your car, as you may be liable for any subsequent charges. The DVLA can be notified quickly and easily by completing and returning Section 9 (or Section 4 on documents issued after April 2019) of the V5C log book form.
When I scrap my car, am I able to keep my private number plate?
You certainly can. Prior to your car being collected, you must'retain' your registration with the DVLA; this can be done online or by mail. After that, your registration will be held on a retention certificate, ready for transfer to another vehicle.
How is an ELV (End-of-Life Vehicle) defined?
End of Life Vehicle (ELV) is a term that refers to a vehicle that is no longer roadworthy due to wear and tear or damage. ELVs must be recycled at a facility that is authorised to do so.
What is the definition of an ATF (Authorised Treatment Facility)?
ATF is a short form for 'Authorized Treatment Facility,' which is another term for a scrap yard, breaker's yard, or vehicle dismantler that complies with stringent government regulations governing the handling and processing of End of Life vehicles.
How do I claim a refund for unused road tax?
If you are entitled to reclaim any unused road tax when you scrap your car, you should contact the DVLA. Due to the phase-out of tax discs, this cannot be done at a post office – you must contact the DVLA directly via phone, mail, or their website.
Is it possible to scrap a car that is not registered in the United Kingdom?
Yes, our network of dismantlers can scrap foreign-registered vehicles. You'll need to notify the country's governing body of the car's origin; typically by sending them the completed registration document.
Can you come and get my car if it's full of rubbish?
No. It is critical that your car is free of trash and personal belongings, as our scrap partners are unable to accept anything other than the car.
What is a COD, otherwise known as a Certificate of Destruction?
A Certificate of Destruction (COD) is a document that verifies the destruction of your vehicle. The DVLA generates the certificate and sends it to the scrap yard that dismantles the vehicle. If you require a COD for your car for insurance or other reasons, it is critical to request this at the time of booking because, even if your car has reached the end of its useful life with you, some of our specialist salvage partners may be able to repurpose it by repairing or transplanting it and reintroducing it to the road.
What is the purpose of a waste carrier's licence?
A waste carrier's licence is required if you transport any type of waste product, including scrap cars. Each of our partner dismantlers is listed on this register, ensuring that your vehicle is handled in accordance with Environment Agency standards.
Is it possible to scrap my car without a V5C?
That is acceptable if you do not have your V5C; we can still scrap your vehicle. However, the person collecting your car will require identification and proof of address – and you must notify the DVLA of the transfer.
What is the purpose of needing a utility bill or proof of address?
As required by the Scrap Metal Dealers Act 2013, a scrap metal dealer must verify the full name and address of anyone supplying scrap metal to them.
Do I need to complete any paperwork when scrapping?
You are legally required to notify the DVLA that you are selling your car for scrap. The simplest way to accomplish this is through the use of Section 9 of the V5C log book document (or Section 4 on V5Cs issued after April 2019) – which your collection driver will gladly assist you with.
What am I going to do with my V5C log book?
The registration document should be used to notify the DVLA that you've sold your car to a dismantler. This can be done by completing and returning Section 9 of the form – or, for V5Cs issued after April 2019, Section 4 of the form.
What documentation do I require in order to scrap my car?
To scrap your car, you must present photo identification and proof of address. While not required, having your V5C registration document on hand may streamline the process.
Without a title, am I able to scrap my car?
If you've misplaced your V5 registration document, which is sometimes referred to as a title, you can still sell your car for scrap, but you'll need to notify the DVLA via post with certain details about the transaction. Contact us for a useful letter template.
Will you haggle over the payment?
Certainly not. As long as the car was accurately described when we provided a quote, the price you were quoted is guaranteed to be paid.
Why am I unable to receive payment in cash?
It is, in fact, illegal for a scrap yard to pay cash for your car. To protect both you and our scrap partners, we will only accept payments via PayPal or BACS transfer.
How will I be paid?
You will be paid via bank transfer (BACS or FPS) to your bank account. Recent changes to the law make it illegal to pay cash for scrap cars – our payment methods ensure that you are protected.
Is it possible for you to pick up my scrap car while I'm at work?
Yes, the registered owner or keeper is not required to attend. For legal reasons, we do require that someone accompany the car and be able to show their photo identification and proof of address.
When will my scrap car be picked up?
When you accept the quote, you'll be able to select a collection time and date that work for you. If there is no time that is convenient for you, you can speak with a member of our team who will be happy to assist you.
Is it okay if I drop the car off?
Unfortunately, dropping your car off with our scrap partners is not possible – but we can arrange collection from any location that is convenient for you.